Returns & Exchanges

At Popstar Labs, we want you to love your look, which is why we offer a 30-day window for returns or exchanges on all unworn fashion items with original tags attached. Our streamlined process ensures that finding your perfect fit is as effortless as your style.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Package Your Items

  Securely place the unworn garments in their original packaging, ensuring all labels and tags remain intact to qualify for a full refund.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number; your refund or exchange will be processed within 5-7 business days of receipt.